Documatica

FAQ

Building and Viewing Documents

Can you explain the basic process to make and buy a document?

What is a PDF? I can't see the PDFs on my computer!

Why do you offer your legal documents in PDF format? No other sites do this...

I want my document in Word or an alternate format. Do you offer this option?

Why do I have to answer your questions? Can't I just download the document?

I was in the middle of answering your questions and I had to leave/my computer crashed. Can I get to my responses?

How do I download my document?

How long do I have to download my document? Can I make changes to it?

I require additional assistance or technical support. What do I do?

Why is my State/Province missing from your dropdown list?

Account Information

How do I make an account?

Help! I can't sign in to my account! What do I do?

What do I do if I forget my password?

Purchasing / Billing

How much do your documents cost?

How do I purchase a document?

Why do you use PayPal?

I'm having problems with my transaction. Who do I talk to... you, or Paypal?

Do you offer bulk discounts?

How do I buy and use Document Vouchers?

Are the Document Vouchers tied to my user account? Is there any way to make an anonymous purchase?

Document Content

Are you guys really lawyers?

How accurate are your documents?

I found a mistake! Do I get a reward?

Do you have a satisfaction guarantee?

Privacy

Do you share my personal information with other companies?

Miscellaneous

I am interested in working for Documatica. What do I do?

Who owns the copyright to my document?

Why do you use gmail as your e-mail provider?

If you have further questions or concerns
about our site, please contact us.

Please select a question from the left to view the answer.